A step-by-step guide to setting up new connections

Refurbishing your premises or expanding to new sites can add complex and time-consuming energy admin to your workload. EIC takes the stress out of this process, coordinating your organisation’s new utility connections in a seamless and hassle-free way. Here is a step-by-step guide of what to expect and prepare for on your new connections journey.

Step 1: Register

The first step is to register your requirements with the relevant parties. This is a good time to reach out to an energy specialist at EIC. We will guide you through the process, answer your questions and translate the technical jargon.

Step 2: Gather information

Moving forward, we will need some details including an idea of your estimated energy usage and your Meter point numbers. For electricity, you will need the Meter Point Administration Number (MPAN) which you can get from your local electricity distributor. For gas, you will need the Meter Point Reference Number (MPRN). For this, simply call the MPRN enquiry line. Alternatively, you can get this information from any bills you have received if it’s an existing supply.

If this is a completely new supply, you may not have received these yet, so don’t worry if you don’t have them.

At this point in the process, EIC will send a quote for the new connections service needed. If you are happy with it, we will follow up with a contract and dive in. Our goal is to power up your site or business as quickly and efficiently as possible.

Step 3: Infrastructure plans

Next, infrastructure plans will need drafting. This will mean applications, potential site work considerations, supply contracts and arranging for meter installation.

EIC provides peace of mind throughout this process by liaising with all respective parties and gathering all the necessary technical information. This includes location maps, building layouts, meter positions, and utility loading needs. If there are site works to consider, EIC can help provide temporary builder’s supply. We can also coordinate alteration or rerouting of supply with minimal disruption, and meter removals and disconnections.

setting up new connections

Step 4: Gas and power supply contracts

If you haven’t already, it is time to secure gas and electricity supply contracts. Having established relationships with a range of reputable suppliers, EIC can shop around for options that best fit your organisation’s needs. Whether you need a single connection or multi-site rollout, we can manage and deliver your power and gas requirements with ease. All the while, providing necessary updates and ensuring open communication and transparency.

Step 5: Meter Installation

After contacting the meter operator (MOP) to arrange the appropriate contracts, it is time to install meters and power up your business. EIC can simplify every aspect of this process and coordinate the design, planning and installation, upgrade or removal of your meters.

Your metering solutions will help decide the efficiency of your space and requires a thoughtful and comprehensive approach. EIC’s services extend beyond meter installations for new connections. We also provide everything from smart submetering to next-generation energy management systems. These solutions can help reduce energy costs and cut carbon emissions. Helping to build a sustainable foundation for your business from day one.

Once the meters are installed, we will make sure that they are registered and live on the national database.

Step 6: Bill validation

Once everything is up and running, it is time to run final checks and make sure you are not being overcharged. EIC helps to ensure the billing is accurate by confirming the first invoice received from the supplier reflects the agreed contract rates.

If we removed, upgraded or altered meters, we ensure the final invoice received from the supplier reflects the closing or opening meter readings respectively.

Step 7: Rest easy

By entrusting this process to EIC, project managers can now rest easy knowing that they have been provided with the most reliable, efficient and cost effective energy solutions.

Moving forward, a sustainable energy infrastructure will be essential for any growing business, especially as the UK transitions to a net zero economy. EIC can help you implement and use intelligent building strategies to cut your carbon footprint and boost your savings. This includes IoT building management systems, green lighting solutions, and carbon compliance services.

To begin, or boost, your sustainable energy journey with EIC, contact us today.

COVID-19: Advice for Energy Professionals

EIC provides counsel to our corporate clients looking for information around to which formulate strategy for mitigating the fall out of COVID-19 within the energy field.

A battle of morale

Since it first began its initial spread, COVID-19 has subjected the planet to a level of disruption unrivalled since World War Two. However, the advantage to be claimed here lies in how much the pandemic has exposed our systemic fragility and the areas in direst need of adjustment and future development.

First of all, assurance should be prioritised both to customers and to shareholders, the UK is privileged in its possession one of the most robust energy supply services in the world and as such concerns for supply are minimal.

The National Grid have reported that in 2019, the majority of the UK’s annual electricity consumption broke down as 21% commercial, 30% domestic and 26% industrial. Obviously these will be subject to change over the coming weeks, as self-isolation and working from home become the norm, however the current estimation is that there is an “extremely small” chance of the grid becoming overwhelmed.

Using Italy as an example, electricity and gas use are actually expected to decrease rather than increase.

The economic uncertainty that COVID-19 has brought, means that staff as well as shareholders are worried, about job security, financial stability and their own health as well as that of loved ones.

Staff engagement during this crisis will be essential to maintain morale as well as to ensure that team members are receiving whatever added support they may need under the circumstances to continue to communicate and collaborate effectively.

Remote communication and conferencing have, thankfully, become increasingly commonplace in recent years and can now be leveraged to maintain employee relations. Consider which technologies, be they apps or direct software might best serve you and your team’s needs.

How EIC can help

Beyond staff logistics, there are also considerations to be made about site-bound resources, equipment may need to be powered down or put into stand by for quick reactivation when lock-down ends, lighting and lock timers may need to be adjusted etc.

Additionally, if you are already employing automatic utility data capture, perhaps the system you are using needs to be adjusted or paused to prevent inconsistent results being track and integrated in future analyses. Are staff periodically visiting site and will they have specific utility needs that must be accounted for?

EIC are specialists in providing thorough, accurate and applicable building management services that can be controlled entirely from a single, remote platform. The functions included in our bespoke packages range from lighting and ventilation control to critical systems like fire, security and CCTC.

The integration of these separate elements allows you to formulate a building-wide strategy that reflects all its needs without getting bogged down in a torrent of data. Further information about the solutions we offer can be found on our services page.