Account Management
Energy expertise to enable your business.
At the heart of our offering is a high calibre team of Account Directors who oversee client relationships.
Our Account Management service will co-ordinate all aspects of service delivery, ensuring we deliver a joined-up solution from procurement to compliance, and everything in-between.
By supporting a client in one area we can often use our skills and insight to identify savings in another area. This is one of the ways we go above and beyond to continually add value and exceed customer expectations.
Why choose EIC?
When clients decide to work with EIC, they collaborate with a passionate team who want to make a real difference. In an industry where customers have very low trust in the ‘Big Six’ energy suppliers, our customer satisfaction scores are a testament to the investment that we make in service delivery.
We have a Net Promoter Score of +59*. A score above +40 is considered world-class. This highlights the strong relationships we have with our clients.
At EIC, we focus on your business energy so you can focus your energy on your business. We take the time to understand your organisation and your requirements.
We strongly believe in long-term relationships with our clients and we aim to be an extension of your team. We’ll only recommend solutions that are best for your circumstances, not ours.
*October 2018
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Our Account Management service will co-ordinate all aspects of service delivery, ensuring we deliver a joined-up solution from procurement to compliance, and everything in-between.
