Vacancy: Sales Support Executive

Location: Redditch 

The Role

We are looking for a number of Sales Support Executives to join EIC, based in our Redditch office. As a Sales Support Executive, you will be responsible for adding market data to research and prospect industrial and commercial energy users. This will entail using a customer relationship management system to call and engage with prospective customers, discuss our proposition and schedule appointments for Business Development Managers.


Key Responsibilities

  • Market development
  • Qualify market data and new leads by calling prospective customers
  • Identify new business opportunities through promoting our Strategic Energy Solutions
  • Appointment setting
  • Accurately and maintain Business Development Manager diaries
  • Effectively schedule and record appointments on calendars and the CRM system
  • Account handling
  • Swiftly respond to all inbound leads and enquiries, communicating professionally, confidently and respectfully
  • Effectively resolve all inbound queries, with prompt referral to subject matter experts as required
  • Effective data management
  • Ensure accuracy of all data recorded on the CRM
  • Ensure that all new leads are added and activities are set for the relevant BDM
  • Accurately record information relating to all calls, providing clear notes for colleagues




  • 5 GCSE grades at C or above



  • B2B sales experience dealing with a high number of clients at all levels.
  • Proven new business sales record of accomplishment.


  • Sales experience with businesses spending in excess of £1M on energy


Personal qualities, aptitudes and skills

  • Enjoys working to and achieving business targets.
  • Excellent presentation and interpersonal skills.
  • Good attention to detail with a passion for delivering an exceptional level of service.
  • Ability to quickly understand process and communicate new concepts and services effectively.
  • Commercially minded with the ability to focus on high quality.
  • Outgoing and self-driven with a positive outlook.
  • A forward planner, able to critically assess own performance.
  • An effective communicator with the ability to empathise with other people.
  • Keen for new experiences, responsibility and accountability.


Additional information

  • Proof of eligibility to work within the UK
  • References to cover last 5 years’ employment
  • The role may involve some occasional travel to other EIC sites as required


How to apply

To apply for this role, please send a copy of your CV to


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