Vacancy: Sales Support Executive

Location: Redditch 

The Role

We are looking for a number of Sales Support Executives to join EIC, based in our Redditch office. As a Sales Support Executive, you will be responsible for adding market data to research and prospect industrial and commercial energy users. This will entail using a customer relationship management system to call and engage with prospective customers, discuss our proposition and schedule appointments for Business Development Managers.

 

Key Responsibilities

  • Market development
  • Qualify market data and new leads by calling prospective customers
  • Identify new business opportunities through promoting our Strategic Energy Solutions
  • Appointment setting
  • Accurately and maintain Business Development Manager diaries
  • Effectively schedule and record appointments on calendars and the CRM system
  • Account handling
  • Swiftly respond to all inbound leads and enquiries, communicating professionally, confidently and respectfully
  • Effectively resolve all inbound queries, with prompt referral to subject matter experts as required
  • Effective data management
  • Ensure accuracy of all data recorded on the CRM
  • Ensure that all new leads are added and activities are set for the relevant BDM
  • Accurately record information relating to all calls, providing clear notes for colleagues

 

Qualifications/Training

Essential

  • 5 GCSE grades at C or above

Experience

Essential

  • B2B sales experience dealing with a high number of clients at all levels.
  • Proven new business sales record of accomplishment.

Desirable

  • Sales experience with businesses spending in excess of £1M on energy

 

Personal qualities, aptitudes and skills

  • Enjoys working to and achieving business targets.
  • Excellent presentation and interpersonal skills.
  • Good attention to detail with a passion for delivering an exceptional level of service.
  • Ability to quickly understand process and communicate new concepts and services effectively.
  • Commercially minded with the ability to focus on high quality.
  • Outgoing and self-driven with a positive outlook.
  • A forward planner, able to critically assess own performance.
  • An effective communicator with the ability to empathise with other people.
  • Keen for new experiences, responsibility and accountability.

 

Additional information

  • Proof of eligibility to work within the UK
  • References to cover last 5 years’ employment
  • The role may involve some occasional travel to other EIC sites as required

 

How to apply

To apply for this role, please send a copy of your CV to recruitment@eic.co.uk

 

Your personal information will be used during the recruitment and selection process to make an informed assessment of whether you meet the role criteria to be offered a contract of employment. To find out more about why and how we use personal information, visit our Privacy Policy.  All calls made to and from EIC are recorded for training and audit purposes.